Tag: Patient Experience

Discover how an Eye Care Coach helps improve patient experience in eye care through stronger communication, optical staff training, doctor optical handoffs, and optician education. Learn how Dean Thompson and Dr. Darryl Glover reveal practical strategies for eye care practice growth, patient retention, and building trust through better team education and patient journey management.

The doctor-optician relationship serves as a critical touchpoint in the continuum of eye care. A seamless collaboration between the optometrist and optician ensures not...