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Join optician, Shawn Lessard, as he shares his journey into opticianry, from training to becoming a modern optician. Learn about the exciting opportunities in eye care and how you can pursue a career in opticianry.

Shawn’s enthusiasm for his job goes beyond just the technical aspects of being an optician. He also focuses on the interpersonal side of the job, such as communicating effectively with customers, understanding their specific needs, and assisting them in finding the perfect eyewear solutions. A modern optician should have qualities such as empathy, patience, and attention to detail, all of which Shawn discusses in this informative interview. By following his advice, you can ensure that your clients receive unparalleled satisfaction.
Shawn Lessard, the founder of Modern Optician, believes that doctors and practice owners are missing significant opportunities to enhance their practice efficiency and patient satisfaction. He thinks that the key lies in hiring the right people and providing them with proper training. In this week’s podcast episode, we will be discussing various methods to optimize your practice performance.